Reporting vulnerabilities 

If you encounter a vulnerability or security breach while using the Smart.pr App we would like to know about it. You can report this by sending an email to devops-alerts@smart.pr. 

Guidelines for reporting a vulnerability 

To make reporting a vulnerability a smooth process, we have established some guidelines

• Notify us as soon as possible by sending an email to devops-alerts@smart.pr and leave your own contact information (email address or phone number) 

• Try to give us as complete a picture as possible of how the vulnerability came to light and what preceded it. Include any URLs, screenshots and other relevant information. This way we can easily reproduce the problem

• Do not share the information with others

• Do not copy, modify, delete or otherwise tamper with the data you may have encountered 

• If you have obtained unauthorized access to our systems, do not share this access with others and make it clear to us how you obtained this access

We will always keep a natural report confidential. If your report has helped improve the security of our software, you can expect a small token of appreciation from us.